I am able to provide tele-mental health services via video-conference to clients who live in the state of Illinois or are located in certain areas of the world that do not have licensed mental health providers (for Americans living and working overseas).
Some insurance plans will cover psychotherapy services delivered by tele-health. At this time, I have verified that Cigna and United Behavioral Health have this coverage. I am approved by Cigna, and in the process of getting approval from United Behavioral Health (Optum) for tele-health sessions. I will update that information when it becomes available.
I am currently utilizing the doxy.me platform for this. If we schedule a tele-health session, I will send you the link to my virtual “waiting room.” All you need to do is go to that website which is https://doxy.me/drfitz. When I see your name in the “waiting room,” I will begin the session. You will need a camera and microphone, either built in to your computer or added on as a USB accessory. Doxy.me also has apps for tablets and phones.
United Behavioral Health has a different platform called “Virtual Visits,” and you can find more information on the Optum Provider Finder website, www.liveandworkwell.com.
Doxy.me and other tele-health platforms are secure, private and HIPAA-compliant. FaceTime, Skype, and other popular platforms are not HIPAA-compliant so I do not use them for mental health services.
I have found that tele-health sessions can be just as helpful as in-person sessions, when an in-person session is not possible. I have had clients who were seen solely in tele-health sessions and found ithat the psychotherapy process was just as effective and beneficial as it would be via in-person sessions. It is also a way to schedule a session when a client may be traveling, sick, or otherwise unable to come in to the office.
Please feel free to call me at (708) 337-6936 to discuss setting up a tele-health session.